Computer Repair Help Desk Ticket Tracking Template | Tracking Database
Computer Repair Help Desk Ticket Tracking Database System
Template Overview
Computer Repair Help Desk Ticket Tracking Template | Tracking Database
The Computer Repair Help Desk Ticket Tracking Template | Tracking Database is designed as a practical Microsoft Access starting point for organizations that want a working database structure without beginning from a blank file. It gives you a ready-made Access application built around support tickets, issue history, priorities, assignments, status tracking, and service reporting.
Because the template is built with Microsoft Access tables, forms, reports, and VBA code, it can be reviewed, modified, expanded, and integrated with other Access solutions your organization already uses. Teams can use it as-is, adapt the screens and reports, or use the source as a foundation for a more specialized internal system.
This Help Desk template is especially useful when you need a lower-cost way to organize information, test a workflow, or accelerate a custom Access database project. If the template is close but not an exact fit, Winning Solutions, Inc. can quote enhancements, custom reports, interface changes, automation, SQL Server back-end options, or a fully customized version.
Purchase Prices
49.99—Internal Use—This product allows you to use this database template however you wish within your organization.
$99.99—Unlimited Developer Use—This version allows you to use this database template however you wish for any applications you develop and distribute.
$149.99—Internal Use with SQL Server Backend—This product allows you to use this database template however you wish within your organization.
$199.99—Unlimited Developer Use with SQL Server Backend—This version allows you to use this database template however you wish for any applications you develop and distribute.
Download a Demonstration
Download a demo version for free to test! The demo version is in Access 2010, which will work with either Access 2010, 2013 or 2016. If you need a previous version of Access to try, please
Contact Us . Please note that the demo version of the software is fully functional, but does not store any data once you close the database; the full version of the software, available for purchase, stores data in the database permanently.
Sample Screens
Computer Repair Help Desk Ticket Tracking Database
Main Menu
Computer Repair Help Desk Ticket Tracking Database
Help Desk Ticket Search
Computer Repair Help Desk Ticket Tracking Database
Check Out
Computer Repair Help Desk Ticket Tracking Database
Help Desk Ticket Data Entry
Computer Repair Help Desk Ticket Tracking Database
Player/Coach/Employee Search Screen
Computer Repair Help Desk Ticket Tracking Database
Player/Coach/Employee Screen
Computer Repair Help Desk Ticket Tracking Database
Maintenance Screen
Computer Repair Help Desk Ticket Tracking Database
Reports
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The Microsoft Access Computer Repair Help Desk Ticket Tracking Database is a full-featured Computer Repair Help Desk Ticket Tracking system built all in Microsoft Access tables, forms, reports, and VBA (Visual Basic for Applications) code. The Microsoft Access Computer Repair Help Desk Ticket Tracking Database offers Isue set-up, Contact setup, canned reports, search, print and drop down maintenance.
Download a Demonstration
Download a demo version for free to test! The demo version is in Access 2010, which will work with either Access 2010, 2013 or 2016. If you need a previous version of Access to try, please
Contact Us . Please note that the demo version of the software is fully functional, but does not store any data once you close the database; the full version of the software, available for purchase, stores data in the database permanently.
Full Version and Live Demonstration Options
Live demonstration
To experience a more interactive and personalized demonstration of this WSI template, we invite you to contact WSI and schedule a live demonstration with one of our team members. This opportunity allows you to engage directly with us, either as an alternative to or in conjunction with downloading and exploring the demo version of the template at your leisure.
Please note that downloading Microsoft Office files, including Microsoft Access database files, might trigger a security warning on your computer. To avoid this and get a comprehensive overview, you have the option of viewing the template through a virtual meeting on Teams or Zoom with a WSI representative.
After purchase
Once you purchase the database template, you will receive the full version of the database in a standard Access Database file. The purchased database will have full access to the database window, all design objects, the Visual Basic project code, and you will be able to modify or add to the design in any way you wish. This does not apply to run-time or compiled versions.
If you lack the time to integrate this database into your system, please Contact Us and we will be glad to help with your integration process. If you like the basics of what you see in the database, but need enhancements to make the system functional for your business, please Contact Us and we will develop a quote for the additional features you require.
Purchase Prices
49.99—Internal Use—This product allows you to use this database template however you wish within your organization.
$99.99—Unlimited Developer Use—This version allows you to use this database template however you wish for any applications you develop and distribute.
$149.99—Internal Use with SQL Server Backend—This product allows you to use this database template however you wish within your organization.
$199.99—Unlimited Developer Use with SQL Server Backend—This version allows you to use this database template however you wish for any applications you develop and distribute.
After Your Purchase
Delivery timing
Once your purchase is complete, you will receive an email within 12 hours, and usually sooner during standard business hours, with a link to download the full version of the database. Please check your junk mail folder if you do not see the message.
Implementation help
If you need help implementing this function or need modifications for your requirements, request a free quote for your Microsoft Access development needs. WSI will determine your needs based on written requirements that you provide. Please ask your WSI representative for an example of sufficient written requirements.
Support and customization
WSI offers optional paid support and customization programming services. WSI templates are priced based on the purchaser self-supporting the database. WSI assumes purchasers who do not wish to pay WSI for support have the Microsoft Access and SQL Server knowledge needed to install, customize, and use the template. Paid support is available by the hour; please contact us for the current hourly fee.
Planning your changes
If you need assistance preparing requirements, WSI offers fee-based services to help document what needs to be done. You can also review our process mapping service or learn more about the WSI quoting process .
Testimonials
What Customers Say About WSI
"Once again, you guys have outdone yourself. The service and support you have provided has been the best I've ever experienced from a software development team. You guys have the best Access calendar GUI I've ever seen."
Mike Mattas
"Thanks to all!! Nice job on the changes. They look good, thanks for your quick response!!"
George Ells
"Thanks for all your help. Your service is great as I find you and your team easy to deal with and very responsive in terms of getting the changes done. Great work."
Steve Da SilvaThe Hospital for Sick Children
"With the expertise of Andres the database was put in the store for use just 4 days later. The efficiency of his programming and the added benefit of video to refer back to in case of small adjustments brought what seemed like a daunting task into reality very quickly."
Debbie Hunt
"Bottom Line: Winning Solutions is hands down the most polite, professional, committed, able, and proven company I have ever worked with. Their staff, top to bottom, are all winners."
Dave YeadonDakota Steel & Trim
"Our Service Dept is enjoying the Calendar. We adapted the Enhanced Microsoft Access Calendar to meet our needs. The Service Manager and Advisors enjoy the ease of booking work."
Richard "Dick" MillikenWhited Peterbilt